Aug 1, 2020 update - We are experimenting with booking appointments for Friday's and Saturdays only. Monday-Thursday will be just walk-in.
With the slower summer season we do not reach capacity very often on these days so please come in and follow the signs posted inside.
If we do reach capacity we will have someone at the door to direct you on how to proceed. Feel free to call anytime to check how busy we are if you like.
For Friday's and Saturday's we will still be booking appointments as these days are much busier and we do reach our limit of number of people allowed in the store, please follow the instructions below.
We will be going back to booking appointments everyday when we get closer to the Christmas shopping season, or anytime we find that this "experiment" is not working, watch here for details.
Masks are now mandatory in our region so please make sure that you bring yours and wear it properly to increase safety for you and our J&J's staff.
INSTRUCTIONS AND DETAILS FOR IN-STORE SHOPPING (Friday's & Saturday's)
Book an appointment, we will be booking time slots on the hour and half hour, please do your best to complete your purchase within this half hour so we can make room for the next group that will be arriving.
To book an appointment, call 519-725-0443 or 519-954-0443, Facebook https://www.facebook.com/JJCards/ or email - [email protected], we will work out a time for you.
Upon arrival - please note: we have 3 designated spots for curbside pick-up only, please avoid parking in these spots - Make your way to our front door, provide your name to the staff member at our door, we will confirm your appointment and the store is yours to explore.
HOUSE KEEPING PROCCEDURES
We request hand sanitizer upon entry (provided by J&J's). Masks are now mandatory in our region so please make sure that you bring yours and wear it properly to increase safety for you and our J&J's staff. You will then be able to browse at your leisure (some things may be off limits).
To keep areas from getting congested, when booking your appointment, we will ask your main purpose of shopping. It does not mean you can’t venture elsewhere in the store; we want to avoid having all 5 time slots booked for one area, i.e. board games, Magic, etc... this allows us to actively spread out congestion as best we can.
You will have 30 minutes; we kindly ask that you finish within 25 minutes, this leaves 5 minutes to checkout and time for us to prepare for the next cycle of scheduled customers, all the while maintaining a steady flow. If all groups leave at once, we ask you to respect the 6 feet distancing practises we have all come to appreciate.
At this time, our public washroom will be closed. Please plan accordingly.
Q&A
Q - Can we just show up and get in the store?
A - The short answer is yes, you can *try*. However, it is something that we are not encouraging, priority will be for those who have booked an appointment. The reason for this is to avoid line ups which ultimately challenges social distancing, congests the parking lot, wastes your time and just isn't the experience we want for you. If you arrive without a scheduled time, and we have an opening, we will certainly allow you in. However, on the hour and half hour, we will be cycling through to our next customers.
Curbside pick up will still be available and encouraged.
Can’t wait to see your faces again!
Ordering & Curbside Pickup procedure:
1) Order online: www.jjcards.com
2) Email to [email protected]
3) Facebook: https://www.facebook.com/JJCards/
4) We will contact you once the order is confirmed: Payment options
are: Pay for your order via: call in Visa/Mastercard 519-725-0443,
E-transfer to [email protected] or pay by Paypal: also [email protected]
5) Upon arrival: call 519-954-0443 or 519-725-0443, tell us your name,
make and model of vehicle and we will bring your items, stay in your
vehicle with your trunk open, show ID for your order, we will place the
order in your trunk. This avoids all contact and follows the guidelines
for safe social distancing.
5a) If you are on foot when you get here call us, step away from the door, we will place the item on the ledge or ground for your retrieval.
6) We recommend once you get home to properly sanitize all products to be extra cautious.
7) If you are experiencing any symptoms of Covid-19 or have recently
travelled and should be in self isolation, we ask that you send someone
on your behalf to pick up your order.
8) Let’s all follow these instructions to ensure safe & social distancing.
Stay safe & healthy!
Your J&J Team
